Privacy Policy

Introduction

This Privacy Policy explains how Train Driver Foundation (“we”, “us”, “our”) collects, uses, stores and protects personal information when you visit our website at https://www.traindriverfoundation.com (the “Site”) or otherwise interact with us.

We are committed to protecting your privacy and handling your personal data transparently and securely, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Lawful Basis for Processing

We process personal information where one or more of the following applies:

• It is necessary to perform a contract with you or to take steps at your request before entering into a contract
• It is necessary for our legitimate interests (e.g. improving services, fraud prevention, analytics), where those interests are not overridden by your rights
• It is required to comply with legal or regulatory obligations
• You have given explicit consent (e.g. for marketing communications)

Information We Collect

1. Non-Personal Information

This is information that does not identify you personally, such as:

• Aggregated usage data
• Browser type and operating system
• Pages visited, time spent, clicks and interactions
• General technical data used for analytics and performance monitoring

2. Personal Information

This may include:

Contact & Registration Information

• Name
• Email address
• Postal address (if provided)
• Account or course registration details

Technical Information

• IP address
• Device type and browser
• Approximate location derived from IP (country/region level)

We only collect personal data that is necessary and proportionate for the purposes described.

How We Collect Information

We collect information:

• When you voluntarily provide it (e.g. registering, contacting us, purchasing services)
• Automatically when you browse or interact with the Site
• From trusted third-party service providers (e.g. analytics or payment processors)

How We Use Your Information

We use personal information to:

• Provide and manage our services
• Communicate with you about your account or enquiries
• Send important service or administrative messages
• Improve our website, products and user experience
• Carry out analytics and performance monitoring
• Send marketing communications where consent has been given

Sharing of Information

We do not sell or rent personal data.

We may share information with:

• Trusted service providers (hosting, analytics, email delivery, payments)
• Professional advisers (legal, accounting)
• Authorities where legally required

All third parties are required to protect your data and use it only for specified purposes.

User Rights (UK GDPR)

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Receive a copy of your data (data portability)
• Withdraw consent at any time (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact:
📧 trainingteam@traindriverfoundation.com
Subject: Data Protection Request

Data Retention

We retain personal data only for as long as necessary to:

• Provide services
• Meet legal and regulatory requirements
• Resolve disputes and enforce agreements

Data is securely deleted or anonymised when no longer required.

Cookies & Analytics

We use cookies to:

• Enable core site functionality
• Remember preferences
• Analyse site usage

We use Google Analytics, which collects anonymised usage data. You can manage cookies via your browser settings.

Data Security

We implement appropriate technical and organisational measures to protect personal data. While no system is completely secure, we take reasonable steps to safeguard information against unauthorised access.

International Data Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, including adequacy regulations or standard contractual clauses.

Marketing Communications

You may opt out of marketing communications at any time using the unsubscribe link or by contacting us directly. Service-related communications will still be sent where necessary.

Children & Minors

Our services are not directed at children under 16. We do not knowingly collect personal data from minors without parental consent. If you believe a child has provided data without consent, contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date.

Contact Us

For questions about this Privacy Policy or how we handle personal data:

📧 trainingteam@traindriverfoundation.com



Last updated: 18 January 2026