Privacy Policy
Introduction
This Privacy Policy explains how Train Driver Foundation (“we”, “us”, “our”) collects, uses, stores and protects personal information when you visit our website at https://www.traindriverfoundation.com (the “Site”) or otherwise interact with us.
We are committed to protecting your privacy and handling your personal data transparently and securely, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Lawful Basis for Processing
We process personal information where one or more of the following applies:
It is necessary to perform a contract with you or to take steps at your request before entering into a contract
It is necessary for our legitimate interests (e.g. improving services, fraud prevention, analytics), where those interests are not overridden by your rights
It is required to comply with legal or regulatory obligations
You have given explicit consent (e.g. for marketing communications)
Information We Collect
1. Non-Personal Information
This is information that does not identify you personally, such as:
Aggregated usage data
Browser type and operating system
Pages visited, time spent, clicks and interactions
General technical data used for analytics and performance monitoring
2. Personal Information
This may include:
Contact & Registration Information
Name
Email address
Postal address (if provided)
Account or course registration details
Technical Information
IP address
Device type and browser
Approximate location derived from IP (country/region level)
We only collect personal data that is necessary and proportionate for the purposes described.
How We Collect Information
We collect information:
When you voluntarily provide it (e.g. registering, contacting us, purchasing services)
Automatically when you browse or interact with the Site
From trusted third-party service providers (e.g. analytics or payment processors)
How We Use Your Information
We use personal information to:
Provide and manage our services
Communicate with you about your account or enquiries
Send important service or administrative messages
Improve our website, products and user experience
Carry out analytics and performance monitoring
Send marketing communications where consent has been given
Sharing of Information
We do not sell or rent personal data.
We may share information with:
Trusted service providers (hosting, analytics, email delivery, payments)
Professional advisers (legal, accounting)
Authorities where legally required
All third parties are required to protect your data and use it only for specified purposes.
User Rights (UK GDPR)
You have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Receive a copy of your data (data portability)
Withdraw consent at any time (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact:
📧trainingteam@traindriverfoundation.com
Subject: Data Protection Request
Data Retention
We retain personal data only for as long as necessary to:
Provide services
Meet legal and regulatory requirements
Resolve disputes and enforce agreements
Data is securely deleted or anonymised when no longer required.
Cookies & Analytics
We use cookies to:
Enable core site functionality
Remember preferences
Analyse site usage
We use Google Analytics, which collects anonymised usage data. You can manage cookies via your browser settings.
Data Security
We implement appropriate technical and organisational measures to protect personal data. While no system is completely secure, we take reasonable steps to safeguard information against unauthorised access.
International Data Transfers
Where data is transferred outside the UK, we ensure appropriate safeguards are in place, including adequacy regulations or standard contractual clauses.
Marketing Communications
You may opt out of marketing communications at any time using the unsubscribe link or by contacting us directly. Service-related communications will still be sent where necessary.
Children & Minors
Our services are not directed at children under 16. We do not knowingly collect personal data from minors without parental consent. If you believe a child has provided data without consent, contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date.
Contact Us
For questions about this Privacy Policy or how we handle personal data:
📧 trainingteam@traindriverfoundation.com
Last updated: 18 January 2026